Shipping policy

ST GLOBAL GROUP – Shipping Policy


Processing Time

Orders are processed within 1–4 business days.


Delivery Times

  • Canada: 7–18 business days

  • USA: 7–20 business days

  • International: varies by location

(Some items may ship from our international fulfillment partners for faster delivery times.)


Free Shipping

We offer FREE standard shipping on all orders.


Tracking

A tracking number will be provided automatically once the order is shipped.


Incorrect Address

Customers are responsible for providing the correct shipping address.
If the address is incorrect and the package is returned, additional shipping fees may apply.


Lost or Delayed Packages

ST Global Group is not responsible for courier delays, customs delays, or lost packages.
But we will help you contact the courier or re-send the item when possible.


Contact

📧 info@stglobalgroup.ca